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Bug

Symbols are displayed as stretched or compressed (incorrect width) after being imported into ArcGIS Enterprise from an export package.

Portal for ArcGIS
Bug ID Number BUG-000163066
SubmittedNovember 17, 2023
Last ModifiedApril 8, 2024
Applies toPortal for ArcGIS
Version found11.1
Operating SystemN/A
Operating System VersionN/A
StatusIn Product Plan

Workaround

  • Use 4.x Map Viewer and ArcGIS Experience Builder which supports ArcGIS Pro symbols and therefore, the 'Use symbols types compatible with all clients' check box can be disabled at the time of publishing.
  • Uncheck the 'Use symbols types compatible with all clients' check box and accept that symbols are downgraded in Portal for ArcGIS Map Viewer Classic.
  • Avoid symbols with a big height or width difference and favor symbols with the general shape of a square to avoid distortion.

Steps to Reproduce

Bug ID: BUG-000163066

Software:

  • Portal for ArcGIS

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