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Bug

Symbology in the legends lose some their color and formatting when printed if the print service is created from the ISO A# default templates.

Last Published: September 20, 2019 ArcGIS GIS Server
Bug ID Number BUG-000117811
SubmittedOctober 30, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.5
Operating SystemWindows OS
Operating System VersionN/A
StatusKnown Limit

Additional Information

This is a known limit when a print service is published from ArcMap. It is recommended to publish a print service from ArcGIS Pro 2.1 or the later version if users have ArcGIS Enterprise 10.6 or above (if users do not have Portal for ArcGIS 10.7 or above). To use print service published from ArcMap, use the workaround described in the following KB article. https://support.esri.com/en/technical-article/000011636

Workaround

Do not use ISO templates A0 through A3 for print services.

Steps to Reproduce

Bug ID: BUG-000117811

Software:

  • ArcGIS GIS Server

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