laptop and a wrench

Bug

Symbology in the legend is not shown or shows horizontal white lines when exporting some maps that have map services, picture marker symbols, and inserted images.

Last Published: January 2, 2018 ArcGIS for Desktop
Bug ID Number BUG-000105173
SubmittedMay 16, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.5
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusDuplicate

Additional Information

This is a duplicate of NIM003653: Unfortunately this is a limitation of Microsoft Graphics Device Interface (GDI) and how the Microsoft Graphics Device Interface (GDI) works with device contexts. The suggested workarounds are either to use ArcGIS Pro (which does not rely on GDI) or go through the workarounds suggested in the longstanding technical article on this bug: http://support.esri.com/en/Technical-Article/000008590

Workaround

Option 1: Export using ArcGIS Pro as ArcGIS Pro does not use Windows Graphics Device Interface (GDI).Option 2: Reduce the page size in the 'Page and Print Setup' dialog box and export.For more information, refer to the following technical articles: - <a href="http://support.esri.com/Technical-Article/000008590" target="_blank">http://support.esri.com/Technical-Article/000008590</a> (The bug explained in this article occurs if the inserted object, image, or legend patch falls outside the default page size of the Windows default printer, Windows GDI drawing calls used by ArcMap may not properly draw the object or image on output.)- <a href="http://support.esri.com/technical-article/000011636" target="_blank">http://support.esri.com/technical-article/000011636</a>- <a href="http://support.esri.com/technical-article/000005131" target="_blank">http://support.esri.com/technical-article/000005131</a>

Steps to Reproduce

Bug ID: BUG-000105173

Software:

  • ArcGIS for Desktop

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