laptop and a wrench

Bug

Switching to an MXD template with two data frames and an extent indicator causes ArcMap 10.4 to crash and ArcMap 10.1, 10.2, and 10.3 to freeze.

Last Published: February 11, 2016 ArcGIS for Desktop
Bug ID Number BUG-000093846
SubmittedJanuary 28, 2016
Last ModifiedMay 31, 2023
Applies toArcGIS for Desktop
Version found10.3.1
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Steps to Reproduce

Bug ID: BUG-000093846

Software:

  • ArcGIS for Desktop

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic