laptop and a wrench

Bug

Switching from a dynamic basemap to a tiled map service fails to render in a web app Basemap Gallery widget.

Last Published: March 14, 2019 Portal for ArcGIS
Bug ID Number BUG-000117155
SubmittedOctober 1, 2018
Last ModifiedAugust 21, 2020
Applies toPortal for ArcGIS
Version found10.6.1
Operating SystemWindows
Operating System Version10
StatusIn Review

Workaround

Use a raster tile service instead of a map image service as the web map basemap.

Steps to Reproduce

Bug ID: BUG-000117155

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options