laptop and a wrench

Bug

Switching between basemaps with multiple layers (WMTS, tile layer, and map service) drops the map service layer in web mapping applications in ArcGIS Online.

Last Published: May 16, 2017 ArcGIS Online
Bug ID Number BUG-000102499
SubmittedJanuary 30, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found4.4
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

Unable to reproduce on current release of ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000102499

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options