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Bug

Surveys do not download in Survey123 for ArcGIS when launched from Collector for ArcGIS. This issue occurs in Survey123 for ArcGIS 3.5.176 on iOS, Android, and Windows.

Last Published: September 19, 2019 ArcGIS Survey123
Bug ID Number BUG-000124253
SubmittedAugust 5, 2019
Last ModifiedFebruary 14, 2025
Applies toArcGIS Survey123
Version found3.5
Operating SystemApple iOS
Operating System Version12.0x
Version Fixed3.5.177
StatusFixed

Additional Information

This issue is addressed in this GeoNet post (https://community.esri.com/thread/237880-why-will-surveys-not-download-in-survey123-when-launched-from-collector).

Workaround

  • Download the survey manually before using the Collector for ArcGIS app.
  • Update to Survey123 for ArcGIS 3.5.177.

Steps to Reproduce

Bug ID: BUG-000124253

Software:

  • ArcGIS Survey123

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