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Bug

Survey123 for ArcGIS (iOS) reduces the image size when annotate is set under the 'Appearance' column.

Last Published: February 28, 2019 ArcGIS Survey123
Bug ID Number BUG-000120332
SubmittedFebruary 26, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version foundN/A
Operating SystemApple iOS
Operating System VersionN/A
StatusKnown Limit

Additional Information

The behaviour you are seeing with the annotate appearance on an image question is expected and the size difference between the canvas and view finder of the camera is also expected. The white space seen on the final image produced by the annotate appearance is expected as the image taken by the camera does not match the canvas size in height and width, the width of inserted image will be set to match the canvas width, and the aspect ratio will differ of the canvas on some devices (newer devices have a longer screen height) compared to the in-built camera view finder in Survey123. That is why on Windows and Android and different iOS devices you will see a different amount of white space. Suggest try using image taken with default camera app on iOS which is in full screen mode (not dropped 4:3 mode) and inserting via photo gallery, to match canvas size (which matches screen size). Therefore this is a known limitation and not a bug.

Steps to Reproduce

Bug ID: BUG-000120332

Software:

  • ArcGIS Survey123

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