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Bug

Survey123 Connect for ArcGIS freezes indefinitely when the survey's media folder is too large.

Last Published: November 21, 2019 ArcGIS Survey123
Bug ID Number BUG-000111157
SubmittedJanuary 26, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found2.5
Operating SystemWindows OS
Operating System Version7
StatusKnown Limit

Additional Information

This is a known limitation due to ArcGIS Online's timeout configuration.

Workaround

Publish the survey with a single embedded image. Modify the script on the link below to download the survey folder and update it. This produces a 504 error, however the images are uploaded and the survey can still be modified or overwritten from Survey123 Connect for ArcGIS. Run the modified script after each update or change.

<a href="https://community.esri.com/groups/survey123/blog/2017/12/08/an-alternative-way-to-update-the-media-folder-of-a-survey123-form-item" target="_blank">https://community.esri.com/groups/survey123/blog/2017/12/08/an-alternative-way-to-update-the-media-folder-of-a-survey123-form-item</a>

Steps to Reproduce

Bug ID: BUG-000111157

Software:

  • ArcGIS Survey123

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