Bug
Survey123 Connect for ArcGIS fails to upload a thumbnail to ArcGIS Online if the image is too large, but no error message is displayed.
| Bug ID Number | BUG-000120052 |
|---|---|
| Submitted | February 13, 2019 |
| Last Modified | June 30, 2025 |
| Applies to | ArcGIS Survey123 |
| Version found | N/A |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Version Fixed | 3.13 |
| Status | Fixed |
Workaround
This issue is not reproducible if a thumbnail is added to ArcGIS Online because the image is resampled and saved at a smaller size. Use an image closer to the recommended size. For best results, use images that are 600 x 400 pixels in size.
Steps to Reproduce
Bug ID: BUG-000120052
Software:
- ArcGIS Survey123
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