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Bug

StreetMap Premium (SMP) Routing Issue in Tasman, New Zealand.

ArcGIS StreetMap Premium
Bug ID Number BUG-000175569
SubmittedApril 3, 2025
Last ModifiedJune 23, 2025
Applies toArcGIS StreetMap Premium
Version found2025 R1
Operating SystemN/A
Operating System VersionN/A
Version FixedAsia Pacific 2025 Release 2 (end of June 2025)
StatusFixed

Additional Information

The SMP team has confirmed that the street segment in question currently does not support routing across the bridge. Upcoming datasets will be reviewed to determine whether the issue has been resolved, and the matter will also be reported to the data vendor if necessary.

Workaround

Data issues such as these often result from timing discrepancies between when a street segment is closed and re-opened and when those changes are reflected in the data vendor’s database. For more dynamic or frequently updated data sources, consider using the ArcGIS Online routing service or transitioning to the SMP Custom Roads product, which allows temporary network adjustments while awaiting updates from the vendor or SMP product team.

Steps to Reproduce

Bug ID: BUG-000175569

Software:

  • ArcGIS StreetMap Premium

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