laptop and a wrench

Bug

StoryMaps with two sidecar elements when opened in iOS mobile device reloads automatically for the first time and gives an error “a problem repeatedly occurred on <storymap_url>”.

ArcGIS Online
Bug ID Number BUG-000164763
SubmittedJanuary 31, 2024
Last ModifiedMarch 31, 2025
Applies toArcGIS Online
Version foundOct 2023
Operating SystemN/A
Operating System VersionN/A
StatusUnder Consideration

Steps to Reproduce

Bug ID: BUG-000164763

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options
Esri Support AI Chatbot