BUG-000100916 for ArcGIS Online

Bug ID Number	BUG-000100916
Submitted	November 18, 2016
Last Modified	June 5, 2024
Applies to	ArcGIS Online
Version found	N/A
Operating System	Windows OS
Operating System Version	10.0
Status	Will Not Be Addressed

Additional Information

The Story Map Tour experience will be redeveloped from scratch in 2017. As a result, only high-priority issues are addressed in the existing Map Tour app. Since only a very small number of authors seek to create stories with non-Web Mercator maps, and there is a workaround for this issue, it does not qualify as high priority. Support for non-Web Mercator basemaps will be considered in the development of the new Map Tour app.

Workaround

Create the Map Tour application with a basemap in the Web Mercator projection, and change the basemap to another projection while in the Map Tour builder. Note that the workaround may result in BUG-000100836, with the following description: "In Story Map Tour, when changing to a basemap with a different projection in the Map Tour Builder the new basemap does not automatically appear." The workaround is to save the story map, and then refresh the browser.