laptop and a wrench

Bug

Story Map Journal changes the scale of a web map that was added to a section with a custom configuration when the screen resolution is set to 800x600.

Last Published: October 20, 2017 ArcGIS Online
Bug ID Number BUG-000108154
SubmittedSeptember 19, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundN/A
StatusWill Not Be Addressed

Additional Information

This is expected behavior of a web map in a responsive web application. The map extent is preserved when the aspect ratio of the browser window is changed (such as changing the screen resolution from 1920x1024 to 800x600). When this happens, the zoom level may change so that the same map extent can be shown.

Steps to Reproduce

Bug ID: BUG-000108154

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options