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Bug

Starting a service with a minimum instance of 1 causes the service locks not to release, if the service is consumed while it is starting.

Last Published: August 14, 2018 ArcGIS GIS Server
Bug ID Number BUG-000112841
SubmittedMarch 30, 2018
Last ModifiedJuly 28, 2020
Applies toArcGIS GIS Server
Version found10.5.1
Operating SystemWindows
Operating System Version2016 64 Bit
StatusIn Review

Workaround

This is not reproducible on ArcGIS GIS Server 10.6. Upgrade to ArcGIS GIS Server 10.6.ORSince the service does not start anymore, follow this workflow to recover it.1. Stop the ArcGIS Server Windows Service2. Navigate to this directory in a Windows File Explorer. C:\arcgisserver\config-store\services\CaliTest.MapServer\startup\172.16.169.80 (this is machine specific).3. Delete the lock files within this folder.4. Restart the ArcGIS Server Windows Service.5. The faulty service is in "Stopped". Start the service successfully.ORChange the minimum instances to 0.

Steps to Reproduce

Bug ID: BUG-000112841

Software:

  • ArcGIS GIS Server

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