Bug
Starting a service with a minimum instance of 1 causes the service locks to not release if the service is consumed while it is starting.
| Bug ID Number | BUG-000112841 |
|---|---|
| Submitted | March 30, 2018 |
| Last Modified | November 28, 2025 |
| Applies to | ArcGIS GIS Server |
| Version found | 10.5.1 |
| Operating System | Windows OS |
| Operating System Version | 2016 64 Bit |
| Status | Non-Reproducible |
Additional Information
This issue is not reproducible in later releases.Workaround
Workaround 1:
This is not reproducible on ArcGIS GIS Server 10.6. Upgrade to ArcGIS GIS Server 10.6.
Workaround 2:
If the service does not start anymore, follow this workflow to recover it.
1. Stop the ArcGIS Server Windows service.
2. Navigate to this directory in Windows File Explorer. C:\arcgisserver\config-store\services\CaliTest.MapServer\startup\172.16.169.80 (this is machine specific).
3. Delete the lock files within the folder.
4. Restart the ArcGIS Server Windows service.
5. The faulty service is in 'Stopped'. Start the service successfully.
Workaround 3:
Change the minimum instances to 0.
Steps to Reproduce
Bug ID: BUG-000112841
Software:
- ArcGIS GIS Server
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