Bug
Starting a map service using dedicated instances with an SOE or SOI enabled fails if the SOE or SOI is enabled with both shared instances and dedicated instances before, and returns the following error message, “ClassFactory cannot supply requested class.”
| Bug ID Number | BUG-000132702 |
|---|---|
| Submitted | July 30, 2020 |
| Last Modified | September 11, 2024 |
| Applies to | ArcGIS GIS Server |
| Version found | 10.8.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | In Product Plan |
Workaround
Restart the DynamicMappingHost service using Admin API (see Use the DynamicMappingHost service). After the DynamicMappingHost service is restarted, the SOE or SOI is enabled successfully with a map service using dedicated instances.
Steps to Reproduce
Bug ID: BUG-000132702
Software:
- ArcGIS GIS Server
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