laptop and a wrench

Bug

Some tile layers published to ArcGIS Online with the image format as PNG fail to load in Internet Explorer 11.

Last Published: April 25, 2017 ArcGIS Online
Bug ID Number BUG-000103963
SubmittedMarch 24, 2017
Last ModifiedAugust 28, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
Version Fixed5.1
StatusFixed

Additional Information

Fixed in a patch to the March 2017 release.

Steps to Reproduce

Bug ID: BUG-000103963

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options