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Bug

Some of the tile layer URLs hosted in ArcGIS Online remain as HTTP after the ArcGIS Online organization is configured to HTTPS only. This causes the public tile layers to be accessible only after the ArcGIS Online credentials are validated for ArcMap, but not for ArcGIS Pro.

Last Published: November 25, 2020 ArcGIS Online
Bug ID Number BUG-000133764
SubmittedSeptember 10, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

There are no plans to fix this issue in ArcMap. Use ArcGIS Pro instead.

Workaround

Changing the URL through the ArcGIS Online Assistant from HTTP to HTTPS does not rectify the issue because the public tile layers accessed through HTTPS are stored as HTTPS files as well. Therefore, the current workaround is to edit the Item Details through the standard ArcGIS Online Assistant interface.

Steps to Reproduce

Bug ID: BUG-000133764

Software:

  • ArcGIS Online

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