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Bug

Some fonts including Calibri and Abadi Extra Light are not printing correctly when printing out an ArcGIS Survey123 feature report.

Last Published: July 3, 2020 ArcGIS Survey123
Bug ID Number BUG-000131187
SubmittedMay 27, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found3.9
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

This is a known limitation with PDF reports; if the template uses a font that is not recognized by the PDF report engine, the font is substituted. The solution is to embed the fonts in the .docx template before uploading the template to the ArcGIS Survey123 website. For more information, refer to the following link, https://doc.arcgis.com/en/survey123/browser/analyze-results/printsurveyresults.htm#GUID-F602507A-799E-4140-9C6A-2236C2C31E07 This issue is also documented in the following link, https://doc.arcgis.com/en/survey123/browser/analyze-results/knownissuesanalyzeresults.htm

Workaround

Convert the .docx file to a pdf by saving the .docx file as a .pdf file in Microsoft Word.

Steps to Reproduce

Bug ID: BUG-000131187

Software:

  • ArcGIS Survey123

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