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Bug

Some ArcGIS Online basemaps return the error message, "Error: Item does not exist or is inaccessible" when shared from the item details page in Portal for ArcGIS.

Last Published: October 1, 2019 Portal for ArcGIS
Bug ID Number BUG-000125237
SubmittedSeptember 12, 2019
Last ModifiedAugust 31, 2024
Applies toPortal for ArcGIS
Version found10.6.1
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

There are no plans to address this issue. The error message returns when attempting to share a web app containing a web map not owned by the user. This has no functional impact when sharing the web app with groups or the organization since the Modern Antique Map, a Living Atlas item, is shared and viewable by all organization members.

Workaround

The error behavior has no witnessed symptoms or disabilities aside from the error pop-up.

Steps to Reproduce

Bug ID: BUG-000125237

Software:

  • Portal for ArcGIS

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