Bug
Slow performance, black screen, or crashes when using hyperlinks in pop-ups.
| Bug ID Number | BUG-000177947 |
|---|---|
| Submitted | July 16, 2025 |
| Last Modified | August 13, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 3.5.1 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Known Limit |
Additional Information
This is a known performance limitation of the rich text box used for a Text element when handling a large number of paragraphs. Each time the Enter or Return are pressed, a new paragraph is added. In this instance, the element contains 100+ hyperlinks all wrapped in individual paragraphs which is why things begin to slow down when trying to create more. This issue is specific to editing a very large Text element and does not impact the ability to click on or use a link in a pop-up.Workaround
Divide the links into smaller groups, each in their own Text element.Steps to Reproduce
Bug ID: BUG-000177947
Software:
- ArcGIS Pro
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