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Bug

Signing in to a secured Operations Dashboard for ArcGIS in ArcGIS Enterprise 10.6.1 intermittently returns the error message: "Invalid account. Account must be part of an organization."

Last Published: February 28, 2020 Portal for ArcGIS
Bug ID Number BUG-000128099
SubmittedJanuary 22, 2020
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.6.1
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

This is a known limitation in ArcGIS Enterprise 10.6.1. This is addressed in ArcGIS Enterprise 10.7.1, with improved workflows for publicly shared dashboards.

Workaround

Disable Allow anonymous access to your portal in Portal for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000128099

Software:

  • Portal for ArcGIS

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