laptop and a wrench

Bug

Signing in through a custom domain for an ArcGIS Hub site redirects the user to https://undefined.maps.arcgis.com and makes the Hub site uneditable if the custom domain in the 'Allow origins' settings has a trailing slash after the URL or is missing 'https://'.

ArcGIS Hub
Bug ID Number BUG-000171825
SubmittedOctober 29, 2024
Last ModifiedJuly 28, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusWill Not Be Addressed

Additional Information

If an organization is configuring Allowed Origins for their organization, it is important to ensure domains are added exactly as expected to prevent issues. As an example, it means no extra slashes.

Workaround

Ensure the URL is added exactly as configured for the ArcGIS Hub site without any extra slashes.

Steps to Reproduce

Bug ID: BUG-000171825

Software:

  • ArcGIS Hub

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