laptop and a wrench


Showing a MessageBox on the startup method of a custom ArcMap application extension whilst simultaneously opening ArcMap corrupts the Normal.mxt file.

Last Published: May 12, 2015 ArcObjects SDK
Bug ID Number BUG-000086231
SubmittedMarch 19, 2015
Last ModifiedOctober 6, 2022
Applies toArcObjects SDK
Version found10.2.2
Operating SystemWindows OS
Operating System Version7
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


Delete Normal.mxt file located at C:\Users\<user profile>\AppData\Roaming\ESRI\Desktop10.2\ArcMap\Templates. Restart ArcMap.

Steps to Reproduce

Bug ID: BUG-000086231


  • ArcObjects SDK

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