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Bug

Sharing the ArcGIS Experience Builder web app from a disconnected ArcGIS Enterprise deployment using the Share widget fails with the error message "Something went wrong".

ArcGIS Experience Builder
Bug ID Number BUG-000166542
SubmittedApril 5, 2024
Last ModifiedAugust 5, 2025
Applies toArcGIS Experience Builder
Version found11.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusAs Designed

Additional Information

An ArcGIS Enterprise deployment deployed in a completely disconnected environment is unable to access any social media platforms. It is suggested for administrators to disable social media links to avoid unnecessary confusion. Refer to: https://enterprise.arcgis.com/en/portal/latest/administer/windows/configure-a-disconnected-deployment.htm 

Workaround

Make the hosting virtual machine (VM) accessible to the internet.

Steps to Reproduce

Bug ID: BUG-000166542

Software:

  • ArcGIS Experience Builder

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