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Bug

Sharing Story Map Journal after selecting 'Create a Map' hangs the app.

Last Published: November 15, 2021 Portal for ArcGIS
Bug ID Number BUG-000117101
SubmittedSeptember 27, 2018
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.6.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

Esri is focusing the development effort on the current-generation ArcGIS StoryMaps product (https://www.esri.com/en-us/arcgis/products/arcgis-storymaps/overview) and has announced that its classic storytelling templates (https://storymaps-classic.arcgis.com) will gradually be moved to 'extended support' and then 'mature support' over the next few years (https://www.esri.com/arcgis-blog/products/arcgis-storymaps/announcements/updated-classic-story-map-timeline/). For the definition of extended and mature support and the other lifecycle phases of Esri’s products, see Esri’s Product Lifecycle Support Policy (http://downloads2.esri.com/support/TechArticles/Product-Life-Cycle.pdf). ArcGIS StoryMaps is being developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although there are issues and enhancements that will never be implemented in the classic templates themselves, many of these have already been incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps.

Workaround

Instead of choosing 'Create a Map', choose 'Select a Map'. Effectively, instead of creating a web map within the Story Map Journal, create the web map beforehand and select the web map within Story Map Journal.  

Steps to Reproduce

Bug ID: BUG-000117101

Software:

  • Portal for ArcGIS

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