| Bug ID Number |
BUG-000129759 |
| Submitted | March 31, 2020 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 7.4 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
For the scenario of a dataset based on a service with multiple layers, the expected or designed behavior is to show the extent in the preview area, and allow the end-user to choose which layer to show by choosing the layer with the dropdown menu next to the download button.
Workaround
Publish each layer to ArcGIS Online separately instead of sublayers of one service.
Steps to Reproduce