Setting a scale range with ArcGIS Online Schema from the drop-down menu results in a greyed out scale setting.
Last Published: July 30, 2015ArcGIS for Desktop
Bug ID Number
October 16, 2014
March 30, 2022
ArcGIS for Desktop
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Open Properties > General and enter the scale number (1:9,028) manually. Choosing 1:9,028 in map scale fixes the scale setting and the data can be displayed on the map at this scale.