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Bug

Setting a filter in the Map Viewer disables pop-ups of map image layers within web maps in the ArcGIS Enterprise portal.

Portal for ArcGIS
Bug ID Number BUG-000177787
SubmittedJuly 9, 2025
Last ModifiedAugust 8, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows Server
Operating System Version2022
Version FixedPlanned Release Date: Q4 2025
StatusFixed

Workaround

Create the web map without filter configuration.

Change the point symbol style; for example, increase the point size and save the web map again.

You can now see in the JSON item that the pop-up information ('popupInfo'…) is saved within the web map item.

You can now set the filter, and the pop-up still works.

See the attached item: bf32a23a7baf49e9b3f3c18a4c96f561.

Steps to Reproduce

Bug ID: BUG-000177787

Software:

  • Portal for ArcGIS

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