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Bug

Setting a default basemap to a secured map service with stored credentials causes the default basemap to fail to load.

Last Published: November 18, 2014 ArcGIS Online
Bug ID Number NIM093619
SubmittedAugust 1, 2013
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundNo Version Found
StatusNon-Reproducible

Workaround

1. Sign in to an ArcGIS Online organization account that has a default basemap with a web map that contains a secured service.2. Click MAP. Nothing is displayed. 3. Click the My Content drop-down arrow > Click My Organization.4. Click MAP again. This time the secured service displays as a default basemap.

Steps to Reproduce

Bug ID: NIM093619

Software:

  • ArcGIS Online

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