Setting a default basemap to a secured map service with stored credentials causes the default basemap to fail to load.
Last Published: November 18, 2014ArcGIS Online
Bug ID Number
NIM093619
Submitted
August 1, 2013
Last Modified
June 5, 2024
Applies to
ArcGIS Online
Version found
No Version Found
Status
Non-Reproducible
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
Workaround
1. Sign in to an ArcGIS Online organization account that has a default basemap with a web map that contains a secured service.2. Click MAP. Nothing is displayed. 3. Click the My Content drop-down arrow > Click My Organization.4. Click MAP again. This time the secured service displays as a default basemap.