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Bug

Services published from ArcGIS Pro to a highly available ArcGIS Enterprise deployment on Linux created leveraging AWS CloudFormation templates fail to autostart consistently.

Last Published: January 13, 2023 ArcGIS GIS Server
Bug ID Number BUG-000154969
SubmittedJanuary 9, 2023
Last ModifiedOctober 10, 2025
Applies toArcGIS GIS Server
Version found10.9.1
Operating SystemUbuntu Linux
Operating System Version18.04 64 Bit
Version Fixed11.1
StatusFixed

Workaround

Option 1: Use CloudStore for the ConfigStoreType parameter in the highly available Enterprise Amazon Web Services (AWS) CloudFormation template.

Option 2: Alter the /etc/auto.master file in the ArcGIS Server Amazon Machine Images (AMI); instead of using /net -hosts, try the option /net -hosts actimeo=0 

The actimeo=0 option disables NFS attribute caching.

Steps to Reproduce

Bug ID: BUG-000154969

Software:

  • ArcGIS GIS Server

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