Bug
Service load failures occur when ArcGIS Enterprise portal attempts administrative actions through the service URL instead of the administration URL, despite the administrative access being disabled on the service URL’s web adaptor.
| Bug ID Number | BUG-000171004 |
|---|---|
| Submitted | September 25, 2024 |
| Last Modified | February 18, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 11.2 |
| Operating System | Windows Server |
| Operating System Version | 2019 64 Bit |
| Status | Non-Reproducible |
Additional Information
This issue is not reproducible. If the issue persists, contact Esri Support Services as a new reproduction case is needed to continue the investigation.Workaround
The workaround is to force unfederate the hosting server, then either have the same URL for both service and administration or enable the administrative access on the web adaptor. This is not feasible for organizations with secure configurations.
Steps to Reproduce
Bug ID: BUG-000171004
Software:
- Portal for ArcGIS
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App