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Bug

Service fails to start (map or image) when the service contains a mosaic dataset published using the disconnected publishing method and the data resides in a file geodatabase where the raster paths are local paths.

Last Published: December 16, 2019 ArcGIS GIS Server
Bug ID Number BUG-000095570
SubmittedApril 6, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.7.1
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is no longer reproducible on ArcGIS Enterprise 10.7.1.

Workaround

  • Create the mosaic dataset in an enterprise geodatabase. This issue is specific to file geodatabase mosaic datasets.
  • Create the mosaic dataset in a file geodatabase using UNC paths for the source rasters.

Steps to Reproduce

Bug ID: BUG-000095570

Software:

  • ArcGIS GIS Server

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