laptop and a wrench


Selecting a Bing basemap from the Basemap Gallery option of a hosted web application in ArcGIS Online results in a white screen.

Last Published: January 13, 2016 ArcGIS Online
Bug ID Number BUG-000087255
SubmittedApril 27, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found3.7
Operating SystemWindows
Operating System Version8.1

Additional Information

The issue is not reproducible.


Use the World Imagery map service or other basemaps.

Steps to Reproduce

Bug ID: BUG-000087255


  • ArcGIS Online

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