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Bug

Secured services from ArcGIS Online which are added as an item to Portal for ArcGIS 10.7.x cannot be viewed in Portal for ArcGIS Map Viewer.

Last Published: June 7, 2022 Portal for ArcGIS
Bug ID Number BUG-000149733
SubmittedJune 3, 2022
Last ModifiedSeptember 25, 2025
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This issue is caused by a bug with TLS 1.3 in the version of Java included in Portal for ArcGIS 10.7 and 10.7.1. Since this release is in mature support, no fixes will be implemented.

Steps to Reproduce

Bug ID: BUG-000149733

Software:

  • Portal for ArcGIS

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