Bug
Scene Viewer initially requests the wrong scales of a cached map service.
| Bug ID Number | BUG-000134596 |
|---|---|
| Submitted | October 14, 2020 |
| Last Modified | January 6, 2026 |
| Applies to | Portal for ArcGIS |
| Version found | 10.8.1 |
| Operating System | Windows OS |
| Operating System Version | 2019 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
This works as designed and is called as 'progressive loading'. The data is requested in such a way for the best user experience balancing data load and speed. Lower LODs load much faster and cover a greater area, therefore the user does not have to wait longer to obtain a view of the scene with enough data.Workaround
Use Map Viewer.
Steps to Reproduce
Bug ID: BUG-000134596
Software:
- Portal for ArcGIS
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App