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Bug

Scene Viewer in Portal for ArcGIS constantly prompts for authentication in Internet Explorer when adding a resource from another server that uses Integrated Windows Authentication (IWA).

Last Published: November 9, 2017 Portal for ArcGIS
Bug ID Number BUG-000105343
SubmittedMay 23, 2017
Last ModifiedAugust 5, 2024
Applies toPortal for ArcGIS
Version found10.5
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

The original problem reported (sign-in loop) is actually a known limitation of IWA, which cannot be used via proxy, thus the app tries to authenticate multiple times in a loop. (Note that in 3D proxy or CORS is required to download images because of stricter webgl requirements for rendering images, so this is not a problem in the MapViewer.) To make the Scene Viewer open the service without the proxy using Cross Origin Resource Sharing (CORS) the server must be added to the Trusted Servers list. This however might still not work in IE / Microsoft Edge (but works in all other browsers) due to a bug with their implementation of IWA with xhr: https://developer.microsoft.com/en-us/microsoft-edge/platform/issues/11018116/ If users run the Scene Viewer in an updated version of Microsoft Edge with the fix installed, this solution works. We could not find any information about a fix being available for Internet Explorer users.

Workaround

Use Google Chrome.

Steps to Reproduce

Bug ID: BUG-000105343

Software:

  • Portal for ArcGIS

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