Bug
Scene Viewer crashes with certain scenes on a 32-bit Mozilla Firefox browser.
| Bug ID Number | BUG-000132584 |
|---|---|
| Submitted | July 27, 2020 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 8.2 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
As per the Scene Viewer documentation, 64-bit browsers are recommended. The issue with using a 32-bit browser is, the memory available to run the application is lower, and therefore crashes are more likely.Workaround
- Use the 64-bit Mozilla Firefox or Google Chrome browser.
- Lower the 'Quality' setting in the Scene Viewer to 'Performance'.
Steps to Reproduce
Bug ID: BUG-000132584
Software:
- ArcGIS Online
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