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Bug

Scene layers fail to publish after changing the tile cache data store to cluster mode in ArcGIS Enterprise.

Last Published: March 17, 2023 ArcGIS Data Store
Bug ID Number BUG-000150069
SubmittedJune 17, 2022
Last ModifiedJune 18, 2025
Applies toArcGIS Data Store
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
Version Fixed11.1
StatusFixed

Workaround

Upgrade to ArcGIS Enterprise 11.0 or outplace restore to primary standby architecture.

  1. Take a backup of any data store types configured. In this case, it is a tile cache.
  2. Unregister the data store type: unregisterdatastore --stores tileCache.
  3. Stop the ArcGIS Data Store service.
  4. Rename the content directory: (c:\arcgisdatstore_old).
  5. Restore the data store type. In this case, it is a tile cache. If a relational is configured on the same machine, repeat for the relational too: C:\Program Files\ArcGIS\DataStore\tools>restoredatastore.bat --store tilecache --target tc_bk --source-loc C:\arcgis\arcgisdatastore_old\share\tile --data-dir C:\arcgis\arcgisdatastore --server-url --server-admin --server-password.

Steps to Reproduce

Bug ID: BUG-000150069

Software:

  • ArcGIS Data Store

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