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Bug

Scalebar's label text does not retain after performing Custom Printing Service via ArcGIS Map Viewer Classic, ArcGIS Experience Builder and ArcGIS Web AppBuilder.

ArcGIS GIS Server
Bug ID Number BUG-000163238
SubmittedNovember 27, 2023
Last ModifiedSeptember 16, 2025
Applies toArcGIS GIS Server
Version found11.2
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusUnder Consideration

Workaround

Steps to Reproduce

Bug ID: BUG-000163238

Software:

  • ArcGIS GIS Server

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