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Bug

Saving changes to a web map in Map Viewer Beta causes the smart forms set through ArcGIS Field Maps to be deleted.

Last Published: April 6, 2021 ArcGIS Online
Bug ID Number BUG-000137987
SubmittedMarch 8, 2021
Last ModifiedAugust 18, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

This is expected behavior when having separate tabs open in a browser. Saving information in one tab does not automatically update the information in another tab. The reason the smart form is removed after saving the web map changes is that the first tab is still referencing the previous state of the web map before the smart form was configured. After having opened an existing web map in the new map viewer in one browser tab, and then creating a smart form through the Field Maps web application in another browser tab for that same map, before saving any changes to the web map through the new map viewer, that browser tab needs to be manually refreshed to ensure that tab is referencing the current version of that web map with those recent changes. In the upcoming release of the Field Maps Web application, the ability to open the web map directly within the same browser tab to make and save changes to the map is available, which should also help to avoid this issue from happening.

Steps to Reproduce

Bug ID: BUG-000137987

Software:

  • ArcGIS Online

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