laptop and a wrench

Bug

Running the Connect Origins to Destinations tool returns a longer drive time for the 'No Traffic' option compared to the 'Live Traffic' option.

Last Published: February 7, 2020 ArcGIS Online
Bug ID Number BUG-000128152
SubmittedJanuary 25, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found7.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

The issue is not reproducible. There are other reasons why using live traffic could be faster than using no traffic. No Traffic means static road speeds are used based on average historical speeds or posted speed limits (when historical speeds are not available). The average historical speed could be slower than the speed of a particular time of day, resulting in a longer travel time when using the No Traffic option. This is likely not the case since the analysis is done at 8 a.m. on a Monday morning. But this issue is not reproducible for further investigation.

Steps to Reproduce

Bug ID: BUG-000128152

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options