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Bug

Running a DAE file in the Import 3D Files tool results in "Error 999998: Unexpected Error".

ArcGIS Pro
Bug ID Number BUG-000161657
SubmittedSeptember 25, 2023
Last ModifiedMarch 25, 2025
Applies toArcGIS Pro
Version found3.1.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Product Plan

Additional Information

The input DAE file can be imported as a valid input into ArcGIS CityEngine.

Steps to Reproduce

Bug ID: BUG-000161657

Software:

  • ArcGIS Pro

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