Bug
Running a custom infographic from the Business Analyst widget in ArcGIS Experience Builder fails to load if the web experience is created by a user with a Standard license, even if the infographic is shared with the organization.
| Bug ID Number | BUG-000171127 |
|---|---|
| Submitted | October 1, 2024 |
| Last Modified | March 3, 2025 |
| Applies to | ArcGIS Experience Builder |
| Version found | June 2024 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | Known Limit |
Additional Information
This is due to a limitation of the app proxy (utility service created by the ExB app when GeoEnrichment is authorized during publishing), as it can only access items (infographic templates and layers) owned by the creator/owner of the ExB app. We recommend the following steps instead: https://doc.arcgis.com/en/experience-builder/latest/configure-widgets/business-analyst-widget.htm#ESRI_SECTION2_755F5C14D958467884B2F6E88872FE87Workaround
- Transfer ownership of the custom infographic template to the owner of the ArcGIS Experience Builder web app.
- Share the custom template publicly.
- The creator or owner of the ArcGIS Experience Builder web app can create a custom GeoEnrichment utility and add its URL in ArcGIS Experience Builder. Refer to ArcGIS Experience Builder: Add a custom GeoEnrichment utility service by URL for instructions.
Steps to Reproduce
Bug ID: BUG-000171127
Software:
- ArcGIS Experience Builder
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App