laptop and a wrench

Bug

Routes created in ArcGIS Online for use in ArcGIS Navigator do not open and return the error message "Failed to create route: No Tracker" on iOS mobile devices.

ArcGIS Navigator
Bug ID Number BUG-000176436
SubmittedMay 14, 2025
Last ModifiedJuly 3, 2025
Applies toArcGIS Navigator
Version found24.1
Operating SystemApple iOS
Operating System Version18.x
StatusUnder Consideration

Workaround

Create routes in ArcGIS Pro and publish to ArcGIS Online for use in the ArcGIS Navigator mobile app.

Steps to Reproduce

Bug ID: BUG-000176436

Software:

  • ArcGIS Navigator

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