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Bug

Reverse geocoder returns incorrect results for certain addresses in Bentonville, Arkansas.

Last Published: January 7, 2020 ArcGIS Survey123
Bug ID Number BUG-000127690
SubmittedJanuary 2, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found3.7
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

The ArcGIS World Geocoding service returns the side of street location for addresses by default, not the rooftop or parcel centroid location. When the location is then subsequently reverse geocoded, you will not get back the PointAddress location anymore but the StreetAddress (range) location because the point is on top of the street. The organization can update the default value for the ArcGIS World Geocoding Service by creating a locator view and setting the preferred location to be on the rooftop or parcel centroid instead. Then the administrator for the organization can add this locator view as the default utility service for the organization. How to do this is specified here: https://doc.arcgis.com/en/arcgis-online/reference/geocode.htm#ESRI_SECTION1_BC67C473527D4AD4A51F24B5D1A6860C

Steps to Reproduce

Bug ID: BUG-000127690

Software:

  • ArcGIS Survey123

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