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Bug

Retrieving feature information pop-ups for a secured map service is slow in Explorer for ArcGIS (Android) because the application unnecessarily tunnel a connection on port 443 (SSL port), thus causing latency.

Last Published: May 27, 2016 Explorer for ArcGIS
Bug ID Number BUG-000096720
SubmittedMay 25, 2016
Last ModifiedApril 2, 2025
Applies toExplorer for ArcGIS
Version found10.2.9
Operating SystemAndroid
Operating System VersionN/A
StatusUnder Consideration

Steps to Reproduce

Bug ID: BUG-000096720

Software:

  • Explorer for ArcGIS

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