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Bug

Restarting or accessing an existing ArcGIS Server service after a user’s database password is changed results in multiple failed login attempts to the database which may result in the user’s DBMS account being locked.

Last Published: January 7, 2016 ArcGIS for Server
Bug ID Number BUG-000093314
SubmittedJanuary 5, 2016
Last ModifiedDecember 30, 2025
Applies toArcGIS for Server
Version found10.3.1
Operating SystemN/A
Operating System VersionN/A
StatusDuplicate

Additional Information

Duplicate of BUG-000091874

Workaround

To resolve the issue with password updates, refer to the documentation below:

  1. https://enterprise.arcgis.com/en/server/latest/manage-data/windows/registering-your-data-with-arcgis-server-using-manager.htm#ESRI_SECTION1_01665D7E33384062B6A57DE89A52C2FA
  2. https://support.esri.com/en-us/knowledge-base/how-to-programmatically-update-a-password-change-in-an--000022551

Steps to Reproduce

Bug ID: BUG-000093314

Software:

  • ArcGIS for Server

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