laptop and a wrench


Resetting the password for a new user before the user logs in for the first time and has not clicked the activation link in the email, the invitation to the organization gets stuck under 'Group > Invitations', causing the activation link to stop responding.

Last Published: April 23, 2015 ArcGIS Online
Bug ID Number BUG-000086281
SubmittedMarch 20, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.7
Version Fixed3.8


Create a Tech Assist and have the Tech Lead remove the invitation for the organization from the Group Invitation area on the back end. This does not affect the account and once removed, the user can join groups and join future group invitations.

Steps to Reproduce

Bug ID: BUG-000086281


  • ArcGIS Online

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