Resetting the password for a new user before the user logs in for the first time and has not clicked the activation link in the email, the invitation to the organization gets stuck under 'Group > Invitations', causing the activation link to stop responding.
Last Published: April 23, 2015ArcGIS Online
Bug ID Number
March 20, 2015
August 21, 2020
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Create a Tech Assist and have the Tech Lead remove the invitation for the organization from the Group Invitation area on the back end. This does not affect the account and once removed, the user can join groups and join future group invitations.