Bug
Requests for services with stored credentials in ArcGIS Online fail when the ArcGIS Enterprise user belongs to approximately 80 groups, causing the utility.arcgis.com proxy to return an error message of "502 bad gateway error".
| Bug ID Number | BUG-000176038 |
|---|---|
| Submitted | April 24, 2025 |
| Last Modified | October 13, 2025 |
| Applies to | ArcGIS Online |
| Version found | Feb 2025 |
| Operating System | Windows Server |
| Operating System Version | 2022 |
| Status | In Product Plan |
Workaround
- Create 30 to 50 dummy groups in ArcGIS Enterprise so that the total number of groups the member belongs to exceeds 100, in order for the AGS_ROLES cookie to not be generated by ArcGIS Server.
- Use a different Portal user who belongs to a smaller number of groups.
Steps to Reproduce
Bug ID: BUG-000176038
Software:
- ArcGIS Online
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